Terms & Conditions

General Trading Conditions

General Trading conditions of the company Unterhofer & Partner KG

1. Area of application and contracting party

The company Unterhofer & Partner KG, called "supplier" in the following, performs it's services only and exclusively based on the following general trading conditions. Contracting party for you the client is the company Unterhofer & Partner KG - the address www.zerocal.eu is a registered internet address of the supplier.

2. Item of contract

Item of the contract is selling and/or the intermediation of products of different producers.

3. Order and completion of contract

All offers are subject to change and not binding. All orders have to be send online or post to the supplier. The order is just a repetition of an offer and it is not committing for the supplier to accept it - especially not any conditions. General terms of the client are determined impossible. Purchasing an assortment or present-box the VAT will be recalculated depending on the products acquired. If ordered via internet the sale contract is only valid if confirmed by the supplier.

4. Prices

For the completion of the contract the valid prices are those to date and shown public in the internet. If not mentioned differently, the prices are calculated including the value added tax (VAT). For the supplier it is always possible to change the prices without notice.

5. Terms of payment

The products can be payed as shown below:

• Credit Card: We accept these cards: VISA and MasterCard

• Bank transfer: Without expenses for the supplier - to the following account:

Cassa di Risparmio di Bolzano SpA, IBAN: IT 59 A 06045 58160 000002001006| BIC: CRBZIT2B010

• PayPal: We accept all types of credit cards

• Cash on Delivery: This payment method has an additional handling fee of 2,5€ VAT included.

6. Terms of delivery

We send free of delivery costs to Italy, when the order value is 100,00 EUR or above, otherwise the delivery fees will be calculated. Please, find here the delivery fees.

We send free of delivery costs to Germany and Austria, when the order value is 150,00 EUR or above, otherwise the delivery fees will be calculated. Please, find here the delivery fees.

We send free of delivery costs in the other countries of the European Union (EU), if the order value is 200,00 EUR or above, otherwise the delivery fees will be calculated. Please, find here the delivery fees.

All prices are inclusive VAT.

7. Return of products

For returning a product, the client needs a copy of the receipt. The client has to take all further costs and risks for the return. Wrong deliveries are only accepted back undamaged and not opened. For private clients the decree 50/92 is valid. This type of client has a right of withdrawal from the sales contract, if he informs the supplier within 7 days in written form with a registered letter with reply to show receipt. Excluded from this reglement are opened and/or truncated articles. On receive verify the original packaging. Subsequent reclamation can not be considered.

8. Reservation of ownership

Until the full payment is done all the delivered products are owned by the supplier.

9. Data privacy protection

The supplier wants to point out, that personal dates are getting stored for the contract implementation. The supplier has the right, to work with the dates of his clients and to make use of them, as far it is necessary for the advice of clients, advertising and market research for the supplier`s own needs and to optimize his work.

10. Saving clause / Place of jurisdiction

If single regulations of this contract should not be binding in law, the effectiveness of the rest of the general trading conditions remains unaffected. The regulations not binding in law are getting replaced by formulations keeping the sense of the contract, or are getting replaced by the legal requirements.

Place of jurisdiction is Bolzano (BZ) in South Tyrol / Italy.